Support

If you need help with the App, have questions about your subscription, or wish to report an issue, our support team is here to assist you.

Contact Us

• Email: support@retrokeeper.co
• Response time: We aim to respond within 48 hours.
• Website: retrokeeper.co

Common Questions

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your device, then select RetroKeeper to cancel or change your plan.

How do I restore my purchase on a new device?

Open RetroKeeper, go to your profile, and tap “Restore Purchases”. Make sure you are signed in with the same Apple ID used for the original purchase.

How do I delete my account?

To delete your account, please send a request to support@retrokeeper.co. All your personal data will be permanently removed within 30 days of your request.

Why are game valuations different from other sites?

RetroKeeper estimates are based on real-time eBay listing data. Values may differ from other sources as they use different data sets and methodologies. Our estimates should not be considered professional appraisals.